Vennu Studio Privacy Policy

Effective Date: November 5, 2026

Vennu Studio ("Vennu," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website, contact our studios, book classes, or communicate with us by phone or text message.

1. Information We Collect

Depending on how you interact with Vennu, we may collect:

  • Your name, email address, and telephone number.

  • Information about class bookings, memberships, and customer service requests.

  • Messages you send to us, including SMS conversations.

  • Call recordings, transcripts, and AI-generated conversation summaries where enabled and legally permitted.

  • Website usage and technical information collected through cookies and related technologies.

2. How We Use Your Information

We use personal information to:

  • Respond to questions about classes, schedules, pricing, memberships, and studio policies.

  • Manage bookings and customer service inquiries.

  • Send service-related communications when permitted.

  • Send promotional SMS messages only when appropriate consent has been obtained.

  • Improve our customer service and business operations.

3. AI-Assisted Communications

Vennu may use an AI-powered virtual receptionist to respond to telephone calls and text messages.

Our technology providers may process communication content and contact information on our behalf to deliver these services.

Customers may request assistance from a human representative.

4. SMS Messaging and Privacy

If you consent to receive SMS communications from Vennu, we may send messages related to your inquiries, appointments, memberships, or other services covered by your consent.

Message frequency varies. Message and data rates may apply.

You may reply STOP to opt out of SMS communications or HELP for assistance.

We do not sell or share mobile phone numbers, SMS opt-in information, or SMS consent data with third parties or affiliates for their own marketing or promotional purposes.

We may share information with service providers solely as necessary to operate our messaging and customer service systems, subject to appropriate protections.

5. Service Providers

We may use third-party platforms, including website hosting, booking, telecommunications, and AI customer service providers, to operate our business.

These providers may process information on our behalf in accordance with applicable agreements and laws.

6. Data Security and Retention

We use reasonable safeguards designed to protect personal information. No electronic system can guarantee absolute security.

We retain personal information only as reasonably necessary for legitimate business purposes and applicable legal obligations.

7. Your Privacy Choices

You may contact Vennu to request access to, correction of, or deletion of your personal information, subject to applicable laws and exceptions.

California residents may have additional privacy rights under applicable California law.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be reflected by updating the effective date on this page.

9. Contact Us

Vennu Studio

Website: https://vennu-studio.com/

For privacy questions or requests, please contact us using the contact information published on our website.